Bentwood Realty Testimonials

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Jenn is great at what she does!

Cares for her clients, fights for them to get the best deal, and has a lot of fun doing it! Highly recommend!

Sarah J.

Cody Underwood did a fantastic job for us in both our land purchase and our home sale

David Schleicher

Jenn is Amazing!

She walked us through every step and made everything so easy. She was knowledgeable about the entire process and even helped us when we experienced a small hiccup. Will definitely tell everyone we know to go see Jenn!

Jenn D.

Kristi is everything I want in an agent.

.. She is absolutely the best there is!

Magdelena Rene

Trent helped me purchase my first home and I couldn’t have asked for more.

He was prompt, didn’t try to show me anything I didn’t ask for, and pointed out pros and cons of each place. I could tell he was trying to help me find the right home. I am very thankful I had a great real estate agent to help me through the process. Thanks again Trent!

Brayden S.

Trent is the epitome of honesty and integrity.

Trust is very important.

Jerrell R.

Jenn is an AMAZING realtor to work with!

She went above and beyond to make the home buying process/relocating from Dallas as easy as possible for us! If we couldn’t make it to see a house, she would send videos or FaceTime to be sure we didn’t miss out on a house! I honestly can not say enough good things about my experience working with Jenn Shelburne!

Erin M.

Trent treats you like you are his only client.

He figuratively holds your hand through the entire process. He made the whole process a joy. I HIGHLY recommend him.

Tom K.

Trent was awesome to work with.

Even in a tough buyer market, he was always positive, listened to our needs, and found the perfect property. Thank you, Trent, for helping my parents and our family through this housing transition!

Suzanne B.

Kristy is amazing.

We eneded up taking our home off the market last year and she was super understanding. We actually relisted it in January and within a few days we recieved and offer. Kristy was great throughout the whole process.

DeAnn Tucker

Casey was our amazing buyer's agent, here at Bentwood.

We just closed on our new home, stress free as she was in top of everything!!! From showing us homes, much patience while we decided, paperwork, advise, recommendations, late night questions and conversations, etc. Casey handled it with a great personality and timely manner! We appreciate you and your dedication, Casey! Highly recommend!!

Irma Zapata

Several months ago I was given the referral for a client who needed a realtor in the Waco area.

After talking to several agents, I came across Kristi Baker, Bentwood Realty and after talking to her- I KNEW she was "the one" for these buyers- moving from California.She did an outstanding job for these buyers with the challenges that come from buying out of state. She went ABOVE AND BEYOND in every way and I am happy that I chose her for this sweet family!! Thank you Kristi!Ashley Key Realtor Matchmaker

Ashley Key

Taylor is a wonderful realtor.

He was with us through every aspect of owning our first home. He continued to keep us up to date, and helped speed along the process of it all. All of the questions that my husband and I had were answered quickly through the whole wait time. You can tell he enjoys his job and definitely makes everything less stressful. We really enjoyed working with him. He helped us find our forever home.

Julia and Kenneth J.

We LOVE this God fearing, adorable, professional Realtor!

!!  The Koehn’s are some of your biggest fans!

Kristine Koehn

"Hard working Realtor willing to help her Clients with all their needs"

Tom Nichols

She is literally a ROCK STAR!

Goes above and beyond any expectation daily. Best agent our family has ever worked with. Made the experience a great one!

David M.

I personally used Joseph at Bentwood Realty as my Realtor.

And as a first time buyer I had lots of questions. Joseph made the house hunting and transaction go smooth. Highly recommend him and plan to use him for my future buys ???

Sophia Felix

Love Kristi Baker, She made sure we knew all of this and didn’t rush us into buying a home that wasn’t convenient for our pockets unlike other realtors we spoke to that always tried to rush us into something we didn’t even like.

  She always considered our wants and needs and over all she is the best!  We would not have this nice house if it wasn’t for her.  She really takes Her job seriously and no matter what she’s doing or where she is at she always answers our calls or texts or emails. I can’t describe enough how awesome she is. Even now that it’s been over a year after our purchase we called her about a few things and she managed to save us a few more dollars on our home. So dedicated and amazing!

Sarahy Franco

We had the BEST experience with Jenn as our realtor.

We were starting to look at a house on a Sunday, found our house on Monday, looked again on Tuesday, and we were under contract on Wednesday! We moved in 30 days from being under contract. The process was SO easy with Jenn & when we buy our next home we will absolutely be using her in the future! We had zero hesitations about choosing her as our realtor and will recommend her to everyone we know! Thank you, Jenn for the absolute best experience of our life. You made this process so pleasant, easy, and helped us understand each process by being patient and knowledgeable.

Arianna S.

Our house went under contract in three days!

Kristi is professional, courteous and highly motivated... Thank you!!!

John Pierce

Trent is a very patient realtor for anyone looking for a good deal, also very understanding and knowledgeable about what his customers want and need.

Billy F.

Trent made the buying of our land a smooth process.

He is very kind, knowledgeable and definitely keeps his clients interest as top priority!! Would definitely use him again and would recommend him to anyone wanting to sell or buy!! Great work Trent!! Thank you!

Mechelle S.

Great experience fast friendly and very helpful would definitely recommend to anyone!


Jeremy Haupt

(FB Review) I’ve never had her as a realtor but I’ve seen her work.

If i didn’t hold a RE license, she would be my girl. She is my go to referral girl for sure because if i am too busy, i want them to have the best experience and that i trust Lori with!!! Love ya!


(FB Review) Lori is amazing.

In March we met with her to discuss selling our home. Other homes in the neighborhood had been going under contract in a matter of weeks so we decided to try and see what happened. She set up the photos and put our house out there as “coming soon” in the middle of the week and on a Friday night it went live. In TWELVE HOURS the house was shown and we had an offer - the perfect, full-price offer. Lori did her research, was so strategic about pricing the house, talked to me DAILY, prayed for us every step of the way and answered EVERY question we had. It was an incredible experience, an easy experience and I would recommend her WHOLE-HEARTEDLY. She made the process absolutely a dream. I am also happy to answer any questions about Lori and what it’s like to work with her, for anyone considering her as their realtor.


We are so thankful we had Kristi to help us in our home search.

She took the time to really understand what we were looking for and kept searching until she found the perfect home for us. We always appreciated her ability to look at the details of a house that we would miss as we were looking and highlight the pros and cons for us. We also really appreciated her advice when making an offer. House hunting can be stressful and emotional and it’s really easy to get caught up in all of it and make an offer that isn’t financially responsible. She made sure when we were ready to make an offer that we weren’t overpaying and was always looking out for our best interest. Can’t say enough about how thankful we are that we had Kristi to navigate us through this process.

Craig Dogger

Thank you so much Trent for all of your help.

You were so easy to work with. You kept us updated on everything, answered all our questions and kept us grounded when we needed it. We will definitely recommend you as an agent to anyone interested in buying or selling property.

Jennifer S.

Trent is amazing!

!! We had been on the market for six months with a family member of ours representing us, but there was a conflict of interest with said family member. After parting ways with said family member we were on the market for a month on our own and we were trying to see houses and got put in connection with Trent. Trent was amazing right off the bat he didn't expect us to sign any paperwork with him unless he found us the house he was so supportive listen to what we wanted didn't push things or specific listings for his company he's genuinely there for you and what your family needs. I will recommend him to everyone he is so amazing. Now we have our first house and we are so excited. Thank you Trent.

Elizabeth C.

Not only is Casey my Cousin but she was very helpful in helping My wife and myself get our family land.

There were issues with the title and she walked us through every step and helped get everything in order. She is dedicated and she loves what she does. Not only is she patient, she wants what is best for you and your family.

Jay Gaines

Jenn was way more than just a realtor!

By the end of it all she became part of the family. She helped my family and I in more ways than most realtors do. From helping us pick out flooring to picking paint colors, she went above and beyond! Jenn is super honest about everything and won’t sugar code a thing! She fights to make sure her clients get the absolute best. We completely adore Jenn Shelburne and recommend her, she’s the best in the business!

Jamey S.

Kristi really cares about helping your family find the perfect home.

Margo Hays

Jenn helped us find our dream!

!! It took months and going back and forth but she never gave up or lost patience with up. I would TOTALLY recommend her to everyone! You won’t be disappointed.

Robin B.

Trent is the Best!

Through rain, sleet, and snow he made sure we understood everything, and that everything was taken care of as he promised. Would highly recommend him and of course Bentwood!

Octavia S-L.

Have been working with Jenn since August of 2016.

She somehow stays on top of every detail. Not sure how she does it. Whenever I bring up some minute thing from a contract or ask a question she seems to know everything about it off the top of her head. It's crazy.

David H.

(FB Review) We found a phenomenal property in Waco that Lori helped us obtain!

She said from the beginning that this was “her client’s house”! After a slight setback having to be a backup offer, things ended up working out! It was our house! 🤗 Now we had to hurry up and sell our other home in Hewitt. 😬 Things were moving fast!! 😳 Our Hewitt home was shown 3 times, sold in 5 days at our asking price!!!! Lori was so very patient with us and went that extra mile!! Lori also communicated with us every step of the way! (Very important) Buying and selling at the same time is definitely not for the faint of heart!! Highly recommend Lori for your real estate needs! She can get you thru it!! 😊 (feel like she is now a member of the family!) ❤️


"Poet sold my house in Belton Texas last year and did a fantastic job.

Everything from the initial meeting to the closing was professional and she made it very easy on me. I highly recommend Poet for your Real Estate needs. "

Mark Northcutt

Thank You, Bentwood Realty!

! Y'all have an AWESOME WOMAN on yall's team -- Diane Pryor!!! She helped us find a home fast she was available any time that we needed her day or night! I will definitely be referring her to everyone we know looking to buy a home! She gets it done! And she made sure the seller did everything that was suppose to be done before closing She made us Very Happy! I could go on and on!

Laura Robles

Kristi is a true professional, very hard working, always treats us with dignity and respect, extremely knowledgeable and honest.

We have used Kristi several times and have referred many of our friends and family to use Kristi as their realtor. She is the BEST that I have seen and will use her again if we ever need another realtor. Thank you Kristi for everything you have done for us.

Dennis Tynes

Trent was very helpful and was there every step of the way.

I will recommend him to everyone I know. Trent made things easy and a very delightful experience. Thanks again for all your help.

Rosie J.

I had 5 different realtors to my home for an interview before making my choice.

Hands down Kristi Baker was head and shoulders above the others. She just stood out. Somewhere in the conversation she mentioned having convictions about how she did business. That, her demeanor and knowledge of real estate made her the obvious choice for me. I was in no way disappointed. Grateful for her guidance and help in the sale of my home.

Anji Holecek

Trent makes everything fun, especially house hunting!

He helped us find a great place and answered all of our questions along the way. Trent is genuine, trustworthy, reliable, and honest in all that he does. If you are looking to buy or sell a home, Trent Huffhines is your guy!!

Tammy L.

I just want to say that I thoroughly enjoyed working with Trent.

My transaction ran so smooth and I did not have to worry about anything. He is very professional and deeply cares about his clients. Thank you Trent for making this a great experience and helping me start this new chapter of my life in Texas!

Cammy B.

Jenn is very professional, energetic, and a go-getter.

She helped me sell my house in 6 days! She has wonderful contacts, knows her market, and will get the job done. Her social media marketing is fantastic. Don't hesitate to consider Jenn when buying or selling your next house.

Lisa T.

Kristi was a joy to work with!

! I highly recommend!!

Megan Bierle

Kristi is a terrific realtor.

She helped us selling our condo near Baylor University. Since we live in Maryland, she took care of everything for us, from taking pictures, making arrangement with our tenants for showing the condo to the prospective buyers, all the way to the closing. We never had to step our feet in Waco, all communications were handled remotely. She expertly guided us in every step from start to finish. She gave us invaluable advice and ideas throughout the process. Her experience and hard work made the sale an easy task for us. It was truly a great pleasure working with her. We would strongly recommend her for anybody looking for selling or buying property in Waco area. She is the best! Thank you Kristi!

Surja Sutanto and Fitrina Budiwarman

Jenn is amazing!

! She listened to everything we wanted/needed for our family! She showed us many houses, but never gave up on us and our pickiness. She found us the perfect home and under budget!! If you are looking to buy or sell call her!

Amber W.

Before choosing a real estate agent, I conducted a lot of research to see who would be the best choice based on the investment they make into selling the property (time and effort, not necessarily financially) and how they promote their listings.

Kristi was highly recommended, her social media presence was strong, and I could tell she put a lot of work into her listings. Kristi was excellent every step of the way. I thought our home would be difficult to sell, but it sold within ten days at full asking price! She is very knowledgeable and service oriented. She made sure all of our questions were answered promptly and took the worry off of our shoulders. She even took care of us after the sale when I left some things at the house. I cannot say enough good things about Kristi. I would rate her higher than five stars if I could!

Robin Hines

Kristi is the best realtor we have ever worked with!

I would highly recommend her to anyone. She made our transition to a new home a smooth process! Can’t recommend her enough!!

Jill Parks

Trent is an awesome choice for a realtor!

He helped us get our home SOLD and the process was so smooth. The experience totally exceeded our expectations and we are so please to have used Trent and Bentwood Realty.

Erin A.

Service wayyyyy after the sale!

! Trent Huffhines rocks!!! I texted, 4 months after our closing with a question and he did what he DOES..stopped, dropped and rolled out my answer on his way home at 8 PM!!! This man is simply the most amazing Realtor EVER!!

Christine H.

Working with Jenn was great!

She listened to what we wanted and needed for our growing family and found us the perfect house. She was always willing to give her expert opinion and was very knowledgeable at every stage of the buying process. We would definitely recommend Jenn!

Kimberly P.

Fantastic experience Very knowledgeable & courteous We appreciate her assistance Always quick with responses Couldnt have been better Will use her next time as well

Tarvah W.

Trent was an excellent choice for our family.

Based on our needs, he went the extra mile to locate properties and assisted us with navigating areas that were unfamiliar. He is thorough and very knowledgeable. Listening to our concerns, he was always available to help locate a solution. Trent was a joy to work with and always worked for our benefit. Excited to have closed on a property and we have him to thank for that! Excellent agent, great guy, and we highly recommend him!

Rose L.

Casey doesn't know how not to win!

She goes to the mat for her clients and doesn't stop until the deal is done. We will never buy another home without her.

Shawn Fyke

As first time homebuyers Trent was a wealth of information and a joy to work with.

He was on top of things making sure that nothing on the realtor side was falling through the cracks, but also on the broker side, which we needed. He was always available via phone call/text/email and did a great job of making sure we were comfortable and felt informed. And to top it off there was always smile on his face. I think it's as exciting for Trent to help find your house as it is for the homebuyer!

Miller A.

From the moment Taylor got in contact with me and my wife he has been on the ball as far as showing us houses, dealing with my bank and has consistently kept me up to date with any and all things pertaining to us buying our house.

He was very knowledgeable and professional and I recommend him to anyone including veterans looking to buy their homes as well!

Jimmie and Angel J.

Kristi is an AWESOME realtor!

She did so much to make us feel comfortable through the whole process of selling our home. She even checked on us while we were packing to see if she could help in any way - she goes above and beyond for her clients and it really makes a difference. We thank you a million times, Kristi!

Ciara Prailey Brown

I highly recommend Trent Huffhines.

He proved to be knowledgeable and I learned a lot from him through the process of selling a house split among 3 parties. He went above and beyond the call of duty and I appreciate him so much for making it a smooth sale for all. He is a true professional.

Diane L.

Kristi is the real deal!

! She spent 5 long months taking us around town and finding the right house for us! She went above and beyond on helping since we were not living here in Waco, she kept an up to date list of new listings and was available to show us houses anytime we were in town! WE LOVE KRISTI!!

Megan Hellums

Trent is amazing!

He is the most honest, helpful & caring Realtor! He was with us every step of the way when selling our home. Always there to answer any and all questions we had (& we had a lot!) We couldn't have done it without him. We highly recommend Trent! He is the BEST!!

Julie S.

I honestly could not have bought a house without Poet.

She was amazing!! I attempted using another realtor prior to her, I was very discouraged and overwhelmed with the whole process, until Poet saved the day. She helped me through the entire process, Since meeting he I have purchased two homes with her and sold one in less that a month on market.

Ryan Keating

Jenn Shelburne is an absolutely AMAZING realtor!

She is honest and one of the most caring realtors I know. She always puts her clients needs first and makes sure they get the best possible deal they can. I highly recommend using her if you get an opportunity.

Anthony C.

We tested Trent with the sale of our investment property.

He went above and beyond to help us get the house sold and on to another family!! Committed and dedicated to doing what he loves!!!

Craig H.

"Trent is a rockstar!

! He is on top of everything and is always quick to respond to our questions! He won’t push you to do anything you don’t want to do. He puts his clients first and does everything in his power to fight for you! Especially in this crazy market! It’s been a pleasure working with him!"

Carlie J.

We’ve sold three houses with Jenn and she has worked very hard for us in getting them sold in a timely manner.

She provides great service and goes the extra mile to make it happen.

Kim P.


Kristi helped more than she'll ever know. My wife and I were looking to buy our first home and honestly didn't know what to do or expect. Kristi helped us along and made the process as easy as she could. Thank you ma'am.

Babette Cade

Trent helped us buy our home.

He is very hard working and made everything easy! If you are looking for a realtor Trent is the guy to go to!!

Kashmir F.

Jenn was very detailed - very helpful in helping us find the right - smaller - home in the right neighborhood in the right price range.

She was always available, and assisted from starting to look, through looking, to inspections, to repairs, to moving in. All with a happy and helpful attitude.

Jon W.

The Waco area is completely unfamiliar to us as we currently live in another state, so finding a realtor that was knowledgeable was of great importance to us.

Jenn was that, but she also showed herself to be a person of integrity as she informed us of things a person with less scruples may have concealed. She was also very patient with us as she showed us a number of homes, again pointing out those things an informed home buyer needs to know. Unfortunately our plans changed and we were not able to buy anything in Waco, but if our plans ever change Jenn is the person we will call.

D. Champlain

"Poet is a great realtor with amazing talent!

She and I have partnered on several deals and it’s always a pleasure doing business with her. Her clients are lucky to have her!"

Jeanne Giangacomo

Trent is great to work with!

Proactive, knowledgeable and a great communicator!

Kurt M.

Jenn was AMAZING to work with!

From our initial meeting to closing we had the best experience. This was our first time selling a home and Jenn took care of everything diligently. Not only did Jenn sell our house she found us the perfect new home and negotiated it to an AMAZING price! Jenn anticipated our needs and explained each step of the process in verbiage we could understand. Above all Jenn was professional and very responsive to calls. We couldn’t have had a better realtor to sell our home and find us a fantastic middle home! Thank You very much Jenn for all of your hard work!

Misha R.

We are so thankful we had Kristi to help us in our home search.

She took the time to really understand what we were looking for and kept searching until she found the perfect home for us. We always appreciated her ability to look at the details of a house that we would miss as we were looking and highlight the pros and cons for us. We also really appreciated her advice when making an offer. House hunting can be stressful and emotional and it’s really easy to get caught up in all of it and make an offer that isn’t financially responsible. She made sure when we were ready to make an offer that we weren’t overpaying and was always looking out for our best interest. Can’t say enough about how thankful we are that we had Kristi to navigate us through this process.

Craig Dogger

Hello friends, If by chance you are in the market for a new home then please see my dear friend James Gilmore Bentwood Realty!

He is so patient and so thorough and will make sure you get into the home you want and desire! A true top-notch honest, Dependable, amazing guy! So don't waste your time with the others ....just go ahead and get the best and I promise you will be happy! Thank you James for working so hard for us and for help making our future happen in a beautiful new home!

Kim Lester

From the first time I met Jenn, she was very informative and helpful, as well as super friendly.

She really listened to my desires for a family home and offered useful suggestions and tips. Jenn was very patient with me as I changed my mind throughout the house hunting process. She always responded promptly to my messages and calls, and was on top of things throughout the whole buying experience. Overall, it was a very pleasant and fun home-buying adventure with Jenn

Meghan M.

Outstanding agent!

She took the time to walk us though the process of selling our home. At each turn she was there keeping us informed and knew what we needed to do in order to make the transaction happen. Starting from the interview at initial meeting until closing day, you need someone who is patient and willing to work for you. Jenn knows Waco and understands the market. We would strongly recommend Jenn to anyone who is thinking of buying or selling a home in the Waco area


Kristi had our home under contract in 5 days.

The whole stressful transition was seamless because of her work ethic and dedication. Thank you and your team for everything!!!

Gina Kucera

From day one of working with Cody Powell of Bentwood Realty, he was a Godsend and we felt like we were in great hands.

Cody was very professional and went above and beyond to help us get our house sold. Cody made us feel comfortable in every step of the process and showed us excellent client service! He helped us get the house ready for showings, advised us of showings, helping us through the negotiations process, and was there for us all the way through closing, He answered our calls and texts, no matter what time of day. We could not be happier to have worked with Cody and definitely recommend him to anyone looking to purchase or sell a home!

DeAnna Puckett

Poet has helped me navigate several transactions.

From the sale of a $400,000 home, the purchase of $50000-100000 rental properties or the purchase/sale of farm/ranch land, Poet is always on top of the process and has lots of contacts to pull your rear out of the fire if plumbing bursts on the day of closing

Blayr Barnard

Poet was a joy to work with!

She took all measures to get us into the house we were looking for. We are unique clients wanting a very certain design aesthetic which was not on the market! She helped us get our home prior to it being listed

Melissa Arras

Trent thank so much.

It was a great working with you. You are so grounded in comparison to other agents. Thank you I will definitely recommend you to future clients.

Mathew E.

Trent goes above and beyond to make your dream a reality with his heartfelt no pressure sales.

From day one to the end we always trusted he was handling our purchase with all the care as if it was his own. He was always there to answer our questions, and we had a lot, yet never seemed put out. Best choice we could of made! Thank you for everything!!!

Rebecca B.

We live in Plano, and found Jenn was the listing agent on a property we were looking at.

It turns out that property wasn't a fit for us, but she was so helpful, we had her send us some leads on other properties. She was proactive, listened to our needs, and really hustled! She met us on short notice when we were in town, and took videos of properties when we couldn't come to Waco to see them in person. She found us a great property that we purchased before it hit the market. We are grateful for Jenn's hard work on our behalf.

Randy M.

Trent is an incredible person making our home purchase so simple and enjoyable!

Donald P.

Trent is an amazing, trustworthy & loyal person who will take care of all your realty needs!

Give him a call!

Angela M.

I would highly recommend working with Poet Colliver.

She was always very responsive and eager to show me new listings. As a first time buyer, she helped guide me through the entire process and always stayed in constant contact. Thank you Poet for helping me find my first home!

Lacy Richardson


Kristi helped more than she'll ever know. My wife and I were looking to buy our first home and honestly didn't know what to do or expect. Kristi helped us along and made the process as easy as she could. Thank you ma'am.

Josh Hayes

Kristi made selling our house look effortless.

She walked with us through each step of the process and we had zero complaints about our experience. We have already recommended her to family and friends.

Shana Griffin
Reviews on Zillow
Average Rating
"My wife and I just purchased our first house, and we were so grateful to have Ashley as our realtor. She was patient with us, knowledgeable of the Waco area, and an amazing advocate during the negotiation ... more "
by colton wheeler
"Wonderful realtor. Highly recommend! Very professional, knowledgeable, great communication. Made the sell of my home a breeze. Ashley is absolutely the best! more "
by lety coronado
"Ashley is professional, easy to work with, and quick to respond which is crucial in the fast paced market. She showed us house after house until we found the right home for our family. more "
by mvjohnson75

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